Frequently Asked Questions

This comprehensive FAQ answers common questions about Photo Make, covering features, usage, billing, technical aspects, and more.

General Questions

What is Photo Make?

Photo Make is an AI-powered image generation and editing platform powered by state-of-the-art diffusion and image generation models (Photo Make Studio Engine v2). You can create new images from text prompts or edit existing photos using natural language descriptions.

How does it work?

You provide text descriptions (prompts) of what you want to create or edit. The AI interprets your prompts and generates or modifies images accordingly. No design skills required—just describe what you want in plain English.

Do I need design skills?

No design skills are required. Photo Make uses natural language processing, so you can describe what you want in plain English, and the AI creates or edits images for you.

Is there a free version?

You can browse the prompt gallery and view examples for free. Image generation and editing require an active subscription. View pricing plans.

Features and Usage

What can I create?

You can create:

• Original images from text descriptions
• Edited versions of existing photos
• Various artistic styles
• Professional-quality images
• Creative and commercial visuals

What image styles are supported?

Supported styles include:

• Photorealistic
• Anime/Cartoon
• 3D Renders
• Watercolor
• Oil Painting
• Digital Art
• And more

Can I edit existing photos?

Yes! Upload your photos and describe the changes you want. You can remove backgrounds, add elements, change styles, adjust lighting, and more.

Can I use two images at once?

Yes, dual image editing allows you to upload two images and combine them creatively, transfer styles, or merge compositions.

What file formats are supported?

For Upload:

• JPEG (.jpg, .jpeg) - Recommended
• PNG (.png) - Supported

Output:

• JPEG format (.jpg)
• High-quality output

What are the file size limits?

Optimal file sizes are 1-5 MB. Larger files may take longer to process. You can also use URL input for images already hosted online.

AI Image Detector

What is the AI Image Detector?

The AI Image Detector analyzes images to determine if they were created by AI or captured by humans. It provides instant results with confidence scores to help verify image authenticity.

How accurate is the detector?

The detector provides confidence scores indicating accuracy. High confidence scores (90%+) are very reliable, while lower scores may require additional verification. Detection is probabilistic, not absolute.

What file formats can I analyze?

You can analyze:

• JPEG (.jpg, .jpeg)
• PNG (.png)
• WebP (.webp)
• Other common image formats

Can I use URLs instead of uploading files?

Yes! You can paste image URLs directly. URLs must be publicly accessible and under 3000 characters. This is useful for images already hosted online.

How long does detection take?

Detection typically takes 1-5 seconds. Complex images may take up to 10 seconds. Processing time depends on image size, complexity, and server load.

What does the confidence score mean?

The confidence score indicates how certain the detection is:

• 90-100%: Very high confidence, very reliable
• 70-89%: High confidence, reliable result
• 50-69%: Moderate confidence, consider additional verification
• Below 50%: Lower confidence, may require manual review

Do I need a subscription to use the detector?

Yes, an active subscription is required to use the AI Image Detector. View pricing plans.

Can the detector identify all AI-generated images?

While highly accurate, detection is not 100% guaranteed. Some very new AI models or heavily edited images may be challenging to detect. Always consider the confidence score and context when interpreting results.

Prompts and Generation

How do I write good prompts?

Tips:

• Be specific and descriptive
• Include style information
• Add quality modifiers
• Use clear language
• Reference our prompt writing guide

What is the Prompt Enhancer?

The Prompt Enhancer is an AI tool that automatically optimizes your prompts for better results. It improves structure, adds quality terms, and enhances descriptions.

How long does generation take?

Typical generation times:

• Simple prompts: 10-15 seconds
• Medium complexity: 15-25 seconds
• Complex scenes: 25-30 seconds

Can I regenerate images?

Yes! You can regenerate images with the same prompt for variations, or modify your prompt and generate again.

Subscription and Billing

Do I need a subscription?

New accounts receive starter credits on sign-up, and an active Pro subscription is required for ongoing image generation, editing, and Photo Make Studio Engine v2 access. View plans and pricing.

What subscription plans are available?

Plans include:

• Monthly Plan: $10.00/month (50 image credits per month)
• Yearly Plan: $100.00/year (~$8.33/month, saving 17%, 600 image credits per year)

Can I cancel my subscription?

Yes, you can cancel anytime from your Account Billing Settings or by emailing [email protected]. Access continues until the end of your current billing period. Learn more about cancellation.

What payment methods are accepted?

We accept major credit cards and debit cards via our PCI-compliant payment gateway.

Can I get a refund?

Yes, we offer a 14-day refund policy on initial purchases if you have used 5 or fewer paid plan image credits or experienced a verified technical issue. See our Refund Policy and Billing FAQ for full details.

AI Safety and Content Policy

What content is prohibited on Photo Make?

Photo Make enforces a strict Generative AI Acceptable Use Policy. Our AI models include mandatory automated safety classifiers that strictly prohibit, block, and refuse to generate NSFW/nudity, Non-Consensual Intimate Imagery (NCII), unauthorized deepfakes or impersonations of real individuals without consent, Child Sexual Abuse Material (CSAM/CSAE), extreme violence, hate speech, or any illegal content. See our Terms of Service for details.

Technical Questions

What browsers are supported?

Supported browsers include:

• Chrome (latest)
• Firefox (latest)
• Safari (latest)
• Edge (latest)

Do I need special software?

No special software is needed. Photo Make works in your web browser. Just ensure you have a modern, updated browser and stable internet connection.

What are the system requirements?

Requirements:

• Modern web browser
• Stable internet connection
• JavaScript enabled
• Cookies allowed

Is my data secure?

Yes, we use encrypted connections and secure data storage. Your images are private to your account. Review our privacy policy for details.

Image Management

Are my images saved automatically?

Yes, all generated images are automatically saved to your account gallery. You can access them anytime from your account.

How do I download images?

1. Go to your image gallery
2. Click on the image
3. Click the download button
4. Image downloads to your device

Can I delete images?

Yes, you can delete images from your gallery. Deletion is permanent, so download important images before deleting.

How long are images stored?

Images are stored in your account as long as your account is active. You can download and backup images locally.

Troubleshooting

Generation failed. What should I do?

Try:

1. Check internet connection
2. Verify subscription is active
3. Simplify your prompt
4. Try again
5. Contact support if issue persists

Images are low quality. How can I improve?

Solutions:

• Add quality modifiers ("high quality", "detailed")
• Be more specific in prompts
• Use appropriate style terms
• Use the prompt enhancer
• Regenerate for better results

Can't upload images. What's wrong?

Check:

• File format (JPEG or PNG)
• File size (try smaller file)
• Internet connection
• Browser compatibility
• Try URL input instead

Can't access premium features?

Verify:

• Subscription is active
• Payment method is valid
• Account is synced
• Refresh page or log out/in
• Contact support if needed

Advanced Questions

Can I use images commercially?

Review the terms of service for commercial use rights. Generally, generated images can be used for commercial purposes with an active subscription.

Are there API access options?

API availability may vary. Contact support for information about API access and integration options.

Can I integrate with other tools?

Integration options depend on available APIs and features. Contact support to discuss integration needs.

How do I get the best results?

Best Practices:

• Use specific, detailed prompts
• Include style and quality modifiers
• Use the prompt enhancer
• Iterate and refine
• Learn from examples
• Follow our best practices guide

Getting Help

Where can I get help?

Resources:

• Documentation guides
• FAQ sections
• Support team
• Help center

How do I contact support?

Contact support through:

• Account dashboard
• Support email
• Help center
• Priority support for subscribers

What information should I provide when contacting support?

Include:

• Account information
• Problem description
• Steps to reproduce issue
• Error messages
• Screenshots if helpful

Next Steps

• Getting started guide
• Prompt writing tips
• Troubleshooting guide
• Contact support

If you have additional questions not covered here, please contact our support team for assistance!